How to get new SD card files

chicago sky ranch

Well I had a feeling I would mess this up and I did. I bought an ASIair and set it up and tested it and it was working great. While attempting a backup of the os, the card stopped working. I never got the backup done. It seems like the card reader that came with the unit somehow scratched the SD card rendering it useless. I have two red lights now on the ASIair. I do not have a backup.

What can I do now?

PMTeam@ZWO

Chicago Sky Ranch wrote:

Well I had a feeling I would mess this up and I did. I bought an ASIair and set it up and tested it and it was working great. While attempting a backup of the os, the card stopped working. I never got the backup done. It seems like the card reader that came with the unit somehow scratched the SD card rendering it useless. I have two red lights now on the ASIair. I do not have a backup.

What can I do now?

Hello Ranch,

Sorry to hear that, please follow this guidance: https://astronomy-imaging-camera.com/manuals/How_to_Restore_ASIAIR_OS.pdf. If you can not backup your license file, do not worry about it, just send us the screenshot we will re-gen for you.