We test the cooler system at 25℃ ambient, at this temperature, the best effect of ASI294MC is cooled to below the ambient temperature of 35 ℃.If the ambient temperature decreases, cooling effect will be reduced.
You can try another power adapter or use the USB cable which we provided to check. Also, try staged cooling, never let cooling system reach 100% power. If the ASI294MC runs at 100% power, it will inevitably heat up, so it is recommended that you do not use it at full power.
Attach the link for your reference.https://astronomy-imaging-camera.com/faq