Hi,


I installed ASI Studio on my Microsoft Surface Pro 3 running Windows 10 64 bit.


AS Studio works, but none of the three programs will work. I just get the error message "The program did not start correctly".


I get the same error message for ASICap, ASI image and ASI Live Stack.


I went to the ASI Studio file directory and tried to start each of three programs directly, but get the same error message.


I have installed the latest ASI driver and I have tried rebooting the PC, uninstalled ASI Studio and re-installed ASI Studio. But I get the same result.


I even tried uninstalling ASI Studio and installing the x86 version instead, but get the same error message.


ASCap 1.62 works fine. As does SharpCap.


So it is something in ASI Studio versions of the applications that is the problem.


Any ideas ?


/Mike B.

a month later

Hi Mike;


That is weird because I have the same computer and same operating system and I dont have any problem. Did you try to instead and run it as an administrator? (shot in the dark...) Right click the install app and select "run as administrator."


Michel

I just downloaded ASI Studio v1.1 update. Getting error message below on macOS. Can you help?


“ZWO_ASIStudio_V1.1.pkg” can’t be opened because Apple cannot check it for malicious software.


This software needs to be updated. Contact the developer for more information.


Safari downloaded this file today at 5 PM from astronomy-imaging-camera.com.

This has been introduced in MacOS Catalina. Open the System Preferences and go to Security. There you can override this.



Wouter

2 months later

Sorry for that.

Aimed at the problem on Microsoft Surface Pro 3, We will try to test. ASIStutio will release the new version. please try.

Aimed at the problem on Mac, please try the following file

https://astronomy-imaging-camera.com/manuals/ASIStudio_Can't_Be_Installed(Can_Not_Be_Verified).pdf


Thank you.

2 years later

I have a Mac Pro running 10.14.6, and I get this when trying to run the command from the pdf.
sudo: spctl--master-disable: command not found

  • w7ay replied to this.

    Tjh1023 sudo: spctl--master-disable: command not found

    What are you trying to do? You should be able to just download ASIStudio just like you do other applications, and then go to System Preferences > Security & Privacy > Privacy tab to give ASIStudio access to the neccessary files and folders.

    For what its worth, the spctl command that you are entering into Terminal requires a space between the "spctl" and the "--" argument.

    Do not use anything that requires root privileges (that is what "sudo" does) if you are not familiar with Unix. You may have a hard time fixing the harm done (in this case, globally losing the security of your computer). Apple has already provided you a safe way to change privileges of each application through the Security & Privacy in System Preferences.

    Chen

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