You made a mistake because before you order any product, you always need to register. I do not know how you even managed to rate a product. If you have already done it, contact the seller or contact technical support as a last resort. Perhaps there and help you. But in any case, ask the seller to trace the tracking number of your order, so you at any time can track it by tracking newgistics . I think this will be the only correct way out of your situation because you are maintaining the number in this program, and you will be displayed all the information on this order. And you will not have to worry that this product has not yet been sent or somewhere lost.