Warning: do not install EAF 3.3.3 Firmware.: Page 2

Warning: do not install EAF 3.3.3 Firmware.

SamoL

It is drawtube moving in a single direction. So without downgrading firmware my EAF is bricked. I might try to troubleshoot - for now I have just replaced it with another EAF from a different telescope.

Tech@ZWO

SamoL Could you remove the EAF from the focuser to try? if it is possible, please take a video to show us the problem.
Thanks.

SamoL

@Tech@ZWO I have made two videos:

Connected the EAF with updated firmware to AsiAir Plus. It demonstrates how EAF rotates only one way. And this EAF worked fine before firmware update (except for the external temperature sensor). And EAF on the telescope (that I haven't updated) works with the AsiAir Plus. So I don't think there is a problem with AsiAir Plus (still on 1.9.0 release version).
I have connected EAF to power bank and EAF remote and the EAF just beeps and doesn't rotate at all.
Both videos: https://photos.app.goo.gl/cnYXKona4MT5DkTx9

Tech@ZWO

SamoL Hi
Thank you for your video.
Could you submit a ticket on this page? we will send you the old version firmware. please choose 'Product' page.
https://support.astronomy-imaging-camera.com/
Thank you.

« Previous Page