ASI174MM not working with ASICAPv2.7

bss

Hi,

I have reverted to ASICAPv2.6 to use the ASI174MM.

I have the same failure with ASICAPv2.7 on two different Windows 10 PCs, after connecting to the camera I just see a black screen with no valid frames, just an ever increasing number of dropped frames.
The current versions of ASILIVE and ASIIMG work as expected.
Has anyone else seen this issue?

Tech@ZWO

bss
Could you take a screenshot to show us the problem? please test it with different cables, and adjust the USB traffic to try.
Thanks

bss

Hi,

No luck with a different USB cable, or USB traffic settings in ASIStudio_V1.7.
The only fix so far is to downgrade to ASIStudio_V1.6 which uses ASICap_V2.6

Cheers

Tech@ZWO

@bss#61170 That's strange. is it possible for us to do a remote check?
Please submit a ticket here.

https://support.astronomy-imaging-camera.com/
Choose 'software' tab.

bss

No, sorry.

These devices are connected to our company network.

Cheers.