tbhausen
joselopez
Which software did you use the control the camera? could you test it in ASIStudio with different cables, ports, and computers so that we can rule out some problems first?
Also, does this problem occur randomly? or always.
Thanks.
joselopez Sorry, I don't speak Spanish, I used the translation tool, so not sure if it is correct.
Do you mean you can open the cooler when using ASI585MC? but it doesn't have a cooler.