Issues connecting to ASIAIR Pro from my phone

mdverde

Hello, I borrowed an ASIair Pro from a friend for testing purposes, and almost everything is working as expected, it's an amazing device.
But I'm having issues with the Station Mode: after I enable Station Mode to connect it to my home wi-fi, I'm not able to connect to it anymore. I tried by connecting my phone to my home wi-fi and opening the ASIAir app, where I can see the device, but I can't connect to it, because I just get a non-stop spinning wheel.
And If I try to use the ASIair wi-fi again, I can't see the device, so I can't connect to it. Then, I get stuck in that screen no matter what I've tried, and the only way for me to connect back to it, is to reset the AA, reinstall the app, so I can use the ASIair wi-fi to connect to it.
Last test I did was using a wi-fi repeater, an connect the ASIair using an Ethernet cable, same result.

Any idea on how to fix this?
Thanks!

stevesp

Did you check the Wi-Fi network your phone is connected to?
With iPhone I notice that if I move away from Asiair it disconnects and it connects immediately to home Wi-Fi
When I go closer to Asiair it cannot find it
I need to change Wi-Fi back first

mdverde

stevesp yes, I'm connected to the extender wi-fi or to my main home wi-fi, in both of them I can see the device in the list, but can't connect to it. I also tried using its IP address, and no luck. I'm using a Xiaomi 11T, with Android 11.
It has to be something related to my phone, because last test I did was installing BlueStacks on my laptop, and I was able to connect to it from there. But I have no idea what else to check. The app has full permissions.

mdverde

After many hours of troubleshooting I was able to find the root cause and solve it!
Turns out the ASIAIR Access Point IP Address is 10.0.0.1 and my home network gateway address was 10.0.0.1, so there was a conflict.
Because the ASIAir won't allow to change that, I had to change the IP address of my router along with the IP range of the DHCP; and after that now I can successfully connect to the ASIAIR when my phone is connected to my home Wi-Fi.