I've recieved my order that 220mm mini sensor scratched, pls check that is scratch or not?
kimyj 220mm mini sensor scratched
FWIW, mine looks like this:
The blemish that you see is outside the sensor area. Are the images that you download from it OK? If not, I would call my dealer and get a replacement.
Chen
kimyj We are so sorry for the trouble, we have forwarded it to our QC department and improved the process to solve this problem. Did you test the camera? does it affect the image? BTW, where did you buy the camera?
If it is not on or over any actual pixels it will have zero effect on images.
Tech@ZWO I ordered at aliexpress mall. Even though it doesn't effect an image, I don't want have this kind of fault on my new camera. How to exchange it?
I ordered at aliexpress mall. Even though it doesn't effect an image, I don't want have this kind of fault like this on my camera. How to exchange it?
KIMYOUNGJOO You can contact the seller for after-sales service.
