dan_paris rather than being 2° East, is 358° West

Ah, that is yet another long standing bug in ASIAIR -- not knowing there is a wrap around at the International Date Line. Modulo arithmetic mod 180º.

It is funny because there is something in Number Theory called the Chinese Remainder Theorem, which depends on modulo arithmetic of relatively primed moduli :-).

Chen

    8 days later
    16 days later

    any help @PMTeam@ZWO or @Tech@ZWO ?

    Thanks a lot !

    7 days later

    Any ideas @PMTeam@ZWO and @Tech@ZWO? Or should I put away my ASIAIR for real? :

    Thanks for your help,

    Dan

    a month later
    8 days later

    Still no solution since almost six months... is there still anyone from the ZWO staff around?

    Thanks,

    Dan

    21 days later

    bump

    Is there still anyone from ZWO team around on this forum?

    PMTeam@ZWO @Tech@ZWO

    Could you please post in here about this issue? This is a pretty major one as outlined by @w7ay .

    Is this issue being worked on?

        Unfortunately, it seems that @PMTeam@ZWO and the rest of the staff have left the boat...

        Corsair

        I've pretty much given up on expecting MF to work with the Air and my AM5. I've resorted to setting my iPad date/time to UTC. I suspect the issue with "go away" when we move off of DST in November. But really want this fixed. I can't leave my mount unattended because of this.

          @hyiger The problem I am reporting is not a DST-related issue I believe (otherwise I'd be off by one hour rather than two hours). And it won't explain the autoguide calibration problem.

          Really wish @Tech@ZWO and @PMTeam@ZWO would follow this up.

          Daresay we are due for an update to the ASIAIR, soon.

          Or perhaps @Walf@ZWO since the rest of the ZWO staff apparently left this forum?

          Went to the ZWO website and saw the pop up for closure for National Day. They won't be back until October 6th at the earliest.

          13 days later

          @Tech@ZWO @PMTeam@ZWO

          Please keep an eye on this bug, too. Could well be related to some of the other bugs being reported.

            Corsair Sorry for the truoble,
            Could you submit the log in the ASIAIR app? we need more detailed log to analyze, thanks.

                Tech@ZWO @dan_paris did that back in July.

                Link to his previous post in this thread: https://bbs.astronomy-imaging-camera.com/d/16124-time-zone-problem-with-new-firmware/7

                I, myself, am not experiencing this issue as I'm not located near Greenwich (primer) Meridian and 1° East longitude (as mentioned by @w7ay in his post in this thread here: https://bbs.astronomy-imaging-camera.com/d/16124-time-zone-problem-with-new-firmware/3 )

                  5 days later

                  dan_paris Could you submit the log in the ASIAIR app? we need more detailed log to analyze, thanks.

                    ZWO only cares about the STUPID seestar.

                    they've flipped the bird to the rest of us.

                    never again will i spend this much money with an overseas company unless its Japan or European. they know what customer service is.

                    • w7ay replied to this.