Time zone problem with new firmware

w7ay

dan_paris rather than being 2° East, is 358° West

Ah, that is yet another long standing bug in ASIAIR -- not knowing there is a wrap around at the International Date Line. Modulo arithmetic mod 180º.

It is funny because there is something in Number Theory called the Chinese Remainder Theorem, which depends on modulo arithmetic of relatively primed moduli :-).

Chen

PMTeam@ZWO

dan_paris Hi, can you upload a log? We'll look into it right away, thanks a lot.

dan_paris

PMTeam@ZWO

Thanks PMTeam@ZWO

Here is the lattest log

autorun-log-2023-06-24-002522.txt

25kB

Corsair

PMTeam@ZWO @Tech@ZWO

Could you please post in here about this issue? This is a pretty major one as outlined by @w7ay .

Is this issue being worked on?

Tech@ZWO

dan_paris Could you submit the log in the ASIAIR app? we need more detailed log to analyze, thanks.

dan_paris

any help @PMTeam@ZWO or @Tech@ZWO ?

Thanks a lot !

dan_paris

Any ideas @PMTeam@ZWO and @Tech@ZWO? Or should I put away my ASIAIR for real? :

Thanks for your help,

Dan

dan_paris

bump

dan_paris

Still no solution since almost six months... is there still anyone from the ZWO staff around?

Thanks,

Dan

dan_paris

bump

Is there still anyone from ZWO team around on this forum?

hyiger

Corsair

I've pretty much given up on expecting MF to work with the Air and my AM5. I've resorted to setting my iPad date/time to UTC. I suspect the issue with "go away" when we move off of DST in November. But really want this fixed. I can't leave my mount unattended because of this.

dan_paris

Unfortunately, it seems that @PMTeam@ZWO and the rest of the staff have left the boat...

dan_paris

@hyiger The problem I am reporting is not a DST-related issue I believe (otherwise I'd be off by one hour rather than two hours). And it won't explain the autoguide calibration problem.

Corsair

Really wish @Tech@ZWO and @PMTeam@ZWO would follow this up.

Daresay we are due for an update to the ASIAIR, soon.

dan_paris

Or perhaps @Walf@ZWO since the rest of the ZWO staff apparently left this forum?

Corsair

Went to the ZWO website and saw the pop up for closure for National Day. They won't be back until October 6th at the earliest.

Corsair

@Tech@ZWO @PMTeam@ZWO

Please keep an eye on this bug, too. Could well be related to some of the other bugs being reported.

Tech@ZWO

Corsair Sorry for the truoble,
Could you submit the log in the ASIAIR app? we need more detailed log to analyze, thanks.

Corsair

Tech@ZWO @dan_paris did that back in July.

Link to his previous post in this thread: https://bbs.astronomy-imaging-camera.com/d/16124-time-zone-problem-with-new-firmware/7

I, myself, am not experiencing this issue as I'm not located near Greenwich (primer) Meridian and 1° East longitude (as mentioned by @w7ay in his post in this thread here: https://bbs.astronomy-imaging-camera.com/d/16124-time-zone-problem-with-new-firmware/3 )

evilc

ZWO only cares about the STUPID seestar.

they've flipped the bird to the rest of us.

never again will i spend this much money with an overseas company unless its Japan or European. they know what customer service is.

w7ay

evilc ZWO only cares about the STUPID seestar.

More like ZWO only cares about quick money, which is easier to extract from the ignorant. ASIAIR is already an example, but now there is an even easier fish to fry. After the poor saps take the same dozen images the SeeStar is capable off, ZWO can then sell them newer crap). Just wait, the SeeStar customers will eventually feel the same pain as the current ASIAIR customers.

Chen