Power Input Meter hangs on 256G version

DeepSkyNomad

Hi All,
I have a problem with the new AsiAir Plus 256G
This happened on TWO new machines so i am thinking it's a hardware or bug problem of the new platform.
After a short time of operation the Input Power Meter hangs and stays stuck on a number no matter what a change in the power outputs (connect/disconned dew heaters, camera, cooling on/off).
Very difficult to manage power consumption when out in the field on batteries.
Anyone had this problem?
@Zwo any solutions?
Thanks

Note:
Had on one new machine, returned it just to have same problem with replacement one.
this happens also if no hardware is connected to the AA+256,
i am powering with a Zwo power supply the AA+256 only directly or with batteries
From different devices
Rebooting the app does not help, only a full AA+ reboot works ...for a period
The only part that changes is the temperature of the CPU, the other measures are stuck
Outputs switching seems to work, cooling starts etc but no changes in the measures current

PMTeam@ZWO

Hello, could you submit a log when this happens (it would be better if you can try to connect to different devices)? We will check the log to see if it is a hardware problem. Thank you so much!

DeepSkyNomad

Hi can you please advise on how to extract a log for this issue? want to make sure i send the right one.

PMTeam@ZWO

Connect to ASIAIR and enter the App - Try to connect/disconnect different devices on ASIAIR (connect/disconnected dew heaters, camera, cooling on/off) - Check the power change - if there is no power change, you can submit the log, and the log will record at this time this series of information.
Commit log: App - About Page - Bug Report

JJC

I am having there same exact problem - just purchased a new ASI AIR plus 256GB with latest firmware updated. The power ports work and turn on as expected. The power meter hangs up and freezes and shows the voltage, wattage, amps that it was recording at the time of the freeze. The CPU temp display is unaffected and displays correctly. The only solution is to re-boot the ASI air and start over - the problem returns again within 5-10 minutes of running. What the deal with this. It is exactly the same issue as being reported above from DeeepSkyNomad. It was first reported in May of 2023. its been 7 months. ZWO - are you going to address this problem with a fix?

Tech@ZWO

JJC The problem was fixed in the public beta version, could you update to the v2.1.2 to try?
This is the download link:
https://bbs.zwoastro.com/d/17089-asiair-v212-public-beta-released

DeepSkyNomad

Hi, I update to the v2.1.2 full release and all seem to work fine now!
Sorry I did not see you note on the public beta before.
Thanks for sorting this out, I am glad I contributed to get this improved.