Hello,
I have been having issues with my Asiair Plus since I received it. It keeps dropping my main camera and sometimes my guide camera. They shut off themselves during an image session in Autorun or live. I am also receiving exposure errors. I am running the AM5, Asiair Plus, and the asi2600mc pro all with their own individual Zwo 12v 5a power adapters. I check and recheck all the cables. I HAVE ALSO HAD THE DEVICE READ THE 3.0 CABLE THAT CAME WITH THE ASI2600MC PRO AS a 2.0 USB cable when it is plugged into the 3.0 USB connector. I also tried to power the asi2600mc pro on the power output 4 on the Asiair Plus. The power light came on but it would not recognize the camera. The camera worked in the other 3 power ports but not number 4. I am requesting a replacement for this Asiair plus 256 GB, and I will return this one in the box that you send me. prepaid shipping would be nice.
I am at a loss and I do not know what else to do.
Sincerely,
Jim S.