2600MC/ASIAIR+ connection failure

viperduude

I have an ASI2600MC Pro purchased in August 2021 that stopped communicating with ASIAIR+. I know it's the camera because this AA+ and cables communicated fine with a 2600MM Pro and the 2600MC failed to communicate with another AA+ and cables with which the 2600MM worked fine. Both AA+'s using latest software beta. The 2600MC "sort of" communicates, as the cooler kicks in when connected and powered, but it does not show up as an available camera in AA+. This camera worked fine the last time I used it in December. I did update to latest beta of ASIAIR OS in the interim. Anyone else experience this problem?

hyiger

Yes. I've experienced the exact same problem. Same setup worked with the 2600MM and 2600MC gave me exposure/connection errors. It did go away when I switched to a better power supply but it could just be a one-off. Be warned that if you ask for an RMA you will get the run-around from ZWO. They will insist you test it with ASI Studio before they issue a RMA (if you are lucky).

viperduude

hyiger Indeed. I powered it through ASAIR+. I"ll try with an independent power supply and let you know. Thank you for this suggestion.