Maybe someone can help me please; hopefully I dont have a busted brand new AM5 mount. I just unboxed my new AM5 mount. Connected the mount to power, connected the HC to the mount. I then followed the instructions by connecting my iPad to the mounts AMH wifi signal. I opened the ASI Mount app, went to AMH Management System and then to the network section. I have 2 different wifi signals in my home both of which I can force into 2.4ghz only (which I did). I connected to the dedicated astro wifi in my home but when going to the firmware section it simply states "GET DATA FAILED" in the latest version section for both the mount and the HC.
I then tried the othe wifi signal in my home; same results. I found a thread on this forum of a gentleman using his iphone and turning off the celluar signal in conjunction with using his ipad. I did the same and still did not work. Power cycled the mount and again still same results.
Can anyone please advise with any ideas on what I can do; is this something normal with a workaround ?