Problem with GPS and the new APP StarGazing for Android

JORDY77

Hi.
I installed the new app StarGazing for android that recognized my AM5 mount correctly but I noted that each time I have to reinsert my coordinates because the app doesn't use correctly GPS of my smartphone even if the permission is enabled correctly.
I read that also other users have the same problem.
How it's possible to resolve ?
Thanks in advance for the support.

Fabio

ASIMount@ZWO

JORDY77 Hi，could you give me app StarGazing log for my reference？Thanks.
Steps as follow：APP Settings-feedback(at the bottom of the page)

JORDY77

ASIMount@ZWO the version of the app is 1.5.

Haldema

I have the same problem on android Mi11lite. Where is the log file for upload?

Pbugnone

Honestly it's baffling those issues haven't been fixed yet, I feel like this would be solved with a simple button inside the app that asks the OS the GPS coordinates (as I suspect those are handled by an Android API).

Every app I own works except this one, and it has been like this for over a year, feels like it's a 5 minute fix that I dont'understand how hasn't been implemented yet.

Edit: also, I've just noticed opening the app on my tablet that it says "Sync succeeded" after I open the coordinates menu even when the tablet isn't even connected to the mount .

ASIMount@ZWO

[unknown] Hi，could you give me app StarGazing log for my reference？Thanks.
Steps as follow：APP Settings-feedback(at the bottom of the page)

LeBelAlbert

Hi all,

I face the same issue.

We still have to manually enter the GPS location for every session in the StarGazing app, which is quite frustrating.
It seems the app doesn’t automatically detect the tablet's position, even though the necessary permissions are granted and the device is connected to a network (whether 5G, 4G, or Wi-Fi).
Interestingly, the ASIAIR app doesn’t have this issue.

Why is it taking so long to resolve this problem?

If there's a solution to this issue, please feel free to let us know.