Update failure.

KODA

I am an Android user.
When I start the Seestar application, it asks me to update the firmware and I tap "Now", but the application immediately quits and I can't do anything. I can't even file a bug report.
Please fix it.

And I strongly urge you not to update the software and to allow the old version to remain available.

ND Sky

KODA I'm having the same issue. My app closes after I hit update for the firmware. This is on all 4 of my android devices. Lost a whole night of of imaging on first clear skies I've had in 5 weeks.

AstroNet@ZWO

KODA

ND Sky We apologize for the inconvenience. Please upload the logs so that our technicians can help you troubleshoot the problem.

Seestar_S50

KODA
Here is the link from their Instagram post.

Kommuna

Починили для ios, сломали для Androud 🤔

KODA

AstroNet@ZWO

Of course, I would like to send a log, but when I tap the "Update Immediately" button that the application displays, the application exits and I can't operate any of it.

KODA

I recorded screen, and upload to YouTube.
You will understand I can do nothing.
https://youtu.be/m3b0gYC3Sbs

Seestar_S50

I had the same issue, to get around this I did a clean installed on another Android device and the update installed with no problem. Then you can reconnect with your original device and it should work.
This happened on the previous 2 updates, still hasn't been fixed, but the work around will get you back up and running.

KODA

Seestar_S50
Thank you for your reply.

Seestar is supposedly using the smartphone's data transmission to update the firmware.
I only have one smartphone with data transmission. I have re-installed the application but the problem has not been resolved.

KODA

Thank you for beta-version 1.20.1 for android.
My problem is solved.
I will be able to enjoy star hopping.

StarryEyeGuy

KODA

Where did you find this 1.20.1 update? All I can find for Android is 1.20.0...

Geoff

mike

I have the same issue request for update just repeats twice then say app has closed. Someone on another forum says its related to Android 14. but I have tried android 9 and 13 with no success. Why don't ZWO use a request to update yes or no option which will at least be a temp work around.

stormynorm

StarryEyeGuy that's for Apple platforms.

phil9998

I also have this problem. Android 10. I deinstalled and reinstalled the app and pressed the reset button but it didn't help. Pre-existing firmware is 2.61.

Kommuna

Бета-версия видимо отправляет ошибку, быстрей бы выложили нормальную, иначе устройство бесполезно сейчас.

KODA

I got 1.19.1(beta) from the link on Facebook Official Group, posted 5 days ago.
But I can't find that post now.
Sorry.