My first question is why would ZWO transfer customers to this forum when that customer clicks on their Technical Support – Feedback link?
Second question is, “Does Seestar management have plans to improve customer satisfaction immediately after firmware updates?
I wonder whether Seestar firmware updates are run through software validation prior to release to the customers. The number of posts appearing on the Facebook group "Seestar S50 (Official ZWO Group)", trying to correct for problems introduced by the latest release, indicates a policy problem. My feeling is they have an insufficient number of beta testers. I admit with 23,000 members, there could be a higher percentage of users posting, "It don't work anymore".