The problem with Seestar started four days ago. I tried to change the duration of sub from 10 seconds to 30 seconds after that telescope was unable to undentify objects and it cannot proceed to photo mode. After that, problems were bigger and bigger. I managed to capture some photos of the moon but the other day the telescope started to fail in focusing ,after that I communicate with Seestar Support.they gave me some instructions about manual focus. I tried it ,without success , now the telescope cannot focus in any object nor on the moon even if I try manual focus in any value, actually my smartphone’s screen is totally black.what should I do before returning to shop and claiming my money back ?despite manual focus I tried ,compass,level and sensor calibration,reset,delete and reinstall apps,using iPhone and android,but the problem remains and actually the telescope which worked fine for about 20 days now it is useless …