I have been trying to get a definite response on repairing my ASI2600 MC pro for over 2 months and am still waiting. What should I do next? Maybe I should buy a QHYCCD product?
Regards, Tom
tom3 Thank you for your patience. What is your tickets ID? i will confirm with my colleague and replace to you as soon as possible.
I do not have a ticket yet. I am still waiting for a final response on the information I submitted in June. Regards, Tom
tom3 I'm unable to locate your case without the ticket ID, or could you directly send an email to me? I'll try my best to fix the problem for you. thank you. My email: ying.tang@zwoptical.com. Thank you.