Support service is not responding 2

Lomachenkoff

A few weeks ago I wrote to ZWO support about the halo on the 2600MM camera. On the advice of support we removed the protective glass on the camera and the halo disappeared. Support also said that they could send new glasses for both cameras, but after I sent an email asking for replacement glasses, support stopped responding to my emails.

Tech@ZWO

@"Lomachenkoff Thank you for your patience, we just finished the holiday and back to the office today, so the reply may be a delay. i forwarded your post to my colleague, she will reply to you soon.