Issues with new 2

azskyguy

Have a new ASI2600MC - Air. Overall it's been great, but I've had these troubling issues.
First, downloads from camera to its internal storage is sometimes very slow. What took a few seconds on my older ASIair can take 1-2 minutes. Sometimes the download never happens.
Also, Wi-Fi is very weak compared to other ASIairs that I've owned or have experience with. Used to be able to easily operate my scope from in the house with full bars. Now I'm constantly reconnecting. Wish the camera had an ethernet port.
Finally, I've had several images that failed. I've enclosed one. Looks like half a frame of the wrong colors. It's attached.
I'm actually quite enthusiastic about the camera. Fewer cables, internal guiding. Internal ASIair, and I am hoping these are software, not hardware issues.
(Note: I posed this before but it seems to have vanished.. maybe I did something wrong)

PMTeam@ZWO

azskyguy We apologize for the inconvenience. Did you turn off your ASI2600MC - Air after the problem occurred? If not, please upload a bug report and we'll help you analyze the cause. Thank you.

azskyguy

Yes, everytime it's happened I have power cycled the camera.. but then it would happen again later that night or the next night. Last night it did not happen at all.. which is an improvement.

PMTeam@ZWO

azskyguy If you experience the above problem again during shooting, please send an error log. The exact upload method is shown in the image below. When we receive the error log, we will look for the cause and help you solve the problem. Thank you!