Question: do you have the hand controller that came with the mount?
I'm not sure if this process will work but you can give it a go.
What you could try is - without the ASIAIR connected - after you have setup the mount correctly physically - turn it and the hand controller on.
On the hand controller itself - I'm assuming there's an initial setup process - make sure all the date, time and location settings are correct.
Once the initial setup process is over, turn off the mount and hand controller. Now connect the ASIAIR to everything. Leaving the mount off (and hand controller if it is still connected) but physically connected to the ASIAIR - turn on the ASIAIR.
On your device - check the date, time and location information. Make sure it is correctly showing your current location.
Now connect your device to the ASIAIR Wi-Fi. Start up the ASIAIR App and go through the initial setup screen making sure the details are correct.
Once you are past the initial setup screen and into the App - now power on the mount (and hand controller if you use it).
Now in the ASIAIR App - go to Mount Settings and enable the Mount. Check the Mount Info is correct.
Now begin checking focus is good enough, do your Polar Alignment followed immediately by going to Mount Settings > Go Home (check this does it correctly and, if so, go to Mount Settings > Sync Mount). Then refine focus if you have to by doing a Go To of a bright star followed again by going to Mount Settings > Go Home to see if it does this correctly.
If all is good you can now begin setting up guiding etc etc.