Has anyone with the AM3 encountered this problem....
I posted this message in the ZWO forum with no response. I need assistance please.
I purchased the AM3 last year August 23, 2024 from Highpoint Scientific. my order number 1000571395
I have an issue with my AM3 mount - The mount is not overloaded, my rig is well below the weight limit, Rig 10.7 lbs. total. While imaging in NINA, meridian sequence starts, the mount starts to move, but stops and makes a grinding noise and beeps twice. I have never had this issue till lately. I have upgraded the firmware since. However, I have not tried to recreate another meridian flip. However, last night, when I was taking my calibration frames Darks,Flats,Biases in NINA, when finished, I gave the mount the command in NINA to go to it's HOME position. Same thing happened as described above when meridian flip sequence failed, it stopped and made a grinding noise, and beeped twice. Eventually I was able to send the mount/scope back to it's home position.
Can anyone help or had this similar problem?
ZWO support team, please help.
Thanks
Roy