AM Firmware v1.6.3 is available now.: Page 2

AM Firmware v1.6.3 is available now.

flappah

I just tried the update from the ASIAIR app and that works without a problem. Mount updates swiftly to 1.6.3. The weird thing is though that the update through the mount its own webpage still failed. I tried that just before trying it before using the ASIAIR app and it still said that the servers were unavailable. Anyhow, the update went through successfully in the app itself

retman

Sonixx Hello Sonixx, regarding the new update feature for AM mounts, does the hand controller still need to be connected to the AM mount for the ASIAIR update feature to work? can you advise the connections (ie serial, wifi, or BT) and process?

thanks

ASIMount-ZWO

retman Hi ，the hand controller dose not need to be connected to the AM mount for the ASIAIR update. ASIAIR can connect to AM by BT or USB.open ASIAIR APP to find AM page to select USB or BT, when connected ,you can find 'Firmware Update' in 'About Mount' page.

retman

ASIMount-ZWO Hello again, i tried and it would not work, advised "make sure the mount is in home position and the ASIAIR is not executing the plan". the mount was in home position and no plan was active...however i commanded the mount to go to home position (even though it was at home). nothing moved but the mount confirmed it was home...then i tried the update again and it worked perfectly.....another thing learned about the ASIAIR.....

retman

Hello Sonixx, thank you very much for this reply. i will try again....

ASIMount-ZWO

retman We're sorry for the poor user experience you've had. From your description, we can sense that things didn't go smoothly. If it's convenient for you, please submit your log and describe the issue in as much detail as possible so that we can analyze and find out the root cause.

c9NAxuZd

I used to run AM5 with 1.3.0.. flawlessly running since long .... Now i have updates to 1.6.3 and i get every few seconds or minutes (random) Disconnect ... no matter if I use USB or via Wifi... It simply disconnects and I have to restart the Mount to get anything running!
And trying to revert throws: Invalid Firmware. My mount is practically USELESS now!

ASIMount-ZWO

c9NAxuZd Hi! I'm sorry to hear about your unpleasant experience. Based on your description, I suggest you directly contact your agent or ZWO's after-sales technical support for a prompt solution.

paulitoweb

Hello ASIMount-ZWO Could you consider inserting a polar alignment and a multi start alignment routine in the Skyatlas app?
This is a must-have when performing visual observation.
Thank you for your attention and looking forward to having feedback on it.
best regards,
Paolo

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