Maybe 2 or 3 suggestions to try : ;)
- Do you have access to another PC to make some tests ?
- Your version of Firecapture may be too old and do not support correctly USB 3.0.
Try to update it or download last version.
- Slow hard disk, 5600 rpm for example. Best is to have a SSD disk but a
good 7200 rpm should be enough.
- Power feeding through USB 3.0 may be limited, especially on Portable PC,
and decrease framerate could be a result,
- Are the USB 3.0 ports on separated electronic card or directly on motherboard ?
A bad chipset for USB 3.0 could give a low framerate.
- With 16 GB, you can use 'RAM buffer' in Firecapture and adjust to max, it
greatly increase framerate.
Sorry, I see that you have find the solution !
Albéric