Bluetooth connection

stormynorm

My android Bluetooth connection keeps dropping and it can't be saved as a device. It works fine with my other Bluetooth devices. This started with v2.0 and continues with v2.2.

Tech@ZWO

stormynorm Seestar‘s Bluetooth is only used for verification, it does not support control the Seestar and connecting in the phone's Bluetooth settings.

stormynorm

That's the problem, it's not getting verified. Not only on my tablet, my neighbors phone with the same build, the last Android 13 build, does the same. Everything worked fine before v2.0.

Tech@ZWO

stormynorm Could you take a video and refer to this to submit a bug report? we will look into this, thank you.
https://h5.seestar.com/course/79221

stormynorm

I found that it's the ram size causing the problem. The tablets only had 2gb ram without the ram plus feature.

Gulyas K

stormynorm My old Samsung Galaxy Tab A 10.1 also has 2GB of RAM (no RAM plus feature) and works perfectly. However I'm using it with Seestar only. There are no "RAM hungry" garbage apps on it like Facebook, Messenger, Instagram, Twitter and so on.

support

Gulyas K Thank you for using our products. Normally, Android system requires the phone or tablet version 9.0 and above, memory up to 6GB can be normal use of our Seestar, of course, the normal operation and use of our software depends on your phone or tablet can meet the operating requirements, if the low configuration can be normal operation is also possible, but may lead to some features can not be used, or with the update of some of the problems can not be solved. cannot be solved. Therefore, we recommend that you use a cell phone or tablet that meets the requirements.