4I7e1sVp I'm sorry for the bad experience, I understand that the coworker misinterpreted your order information, so now you can have the repair processed through zwo, you can check your ticket and I've already contacted the appropriate person for you to handle it for you. I think it will take around 2-3 weeks for the repair to be processed, it may be faster if the process goes smoothly. We will take care of it for you as soon as possible, thanks for your understanding.
