Gordon
Seestar S50 has a battery life of 5-6 hours, but the actual winter battery life will be relatively short, and if Seestar has been in the state of goto, autofocus, short exposure, etc., the power consumption will be relatively large, and the battery life will be shortened accordingly.
If the power drops very fast, for example, tens of power in a few minutes, we suggest you pull out the battery, disconnect it for more than 10s, and then try it again, maybe the actual power does not match the percentage of power, and disconnecting and reconnecting can reset it.
If the charging is slow, first confirm whether Seestar is in charging state after connecting the charger, the power indicator flashes when the power is off, or there is a charging symbol in the APP power indicator picture when the power is on.
If the charging is very slow, or the charging speed is not faster than the power consumption when using, it may be because it is currently in the slow charging mode (5V 2A), we suggest checking whether the charger or charging cable supports fast charging, and the charger supports fast charging if the charger supports up to 12V.
If the light does not come on when you press the button, try plugging the battery again.
If the problem persists, please contact us by submitting a work order.