New issues I wonder if is software or hardware or just me

Limeyman72

I have had a S50 for just over 1 year. To start with I was quite happy with it once I watched enough tutorials and videos. Now however it is seems to fail in many ways. Taking tonight as an example.
1) once it moved to the planet or star (I tried several) it would get stuck on distance to target 0.1 deg. identifying etc then Fail To Find Object, even if the object was in the middle of the screen. Tried different methods of finding the object all with Fail....
2) Once I eventually found an object, it would not track.
3) There is no longer a counter of good shots being stacked, in fact I do not know if is stacking at all
4) My software is the latest version
5 Auto Focus failed is common on any object I find.

Very frustrating, but I may be at fault myself and not doing something correctly, Any suggestions would be appreciated

Support@Seestar

Limeyman72 Here are some of my suggestions:

Enter "Stargazing" mode and GOTO a deep space object. Seestar will analyze the star points and point correctly. (Please ensure that Seestar has successfully focused.)
Then, GOTO a planet. When the planet appears in the frame, it may look overexposed and will continue analyzing. Please click the cancel button. Just ensure that the target is in the frame.
Exit "Stargazing" mode and enter "Solar System" mode to capture images or videos.

Astro_Kingz

Same issue

Limeyman72

An update to above.
I changed from using my I Pad Pro to using my mobile phone to control the Seestar. It asked for the system to be updated (I did it a week ago) so went ahead and updated the firmware. By Jove!!!!!!!! everything works. So it must have been me. Currently shooting M81 Bodes Galaxy and after 3 minutes already can see the arms. Excellent!!

yen shong.loh

I have S30. While pointing towards planet, Saturn, i could not see the target on my ipad. Can anyone advise? New to Seestar. Thank you.

Support@Seestar

yen shong.loh Goto in Stargazing Mode and planets in Solar System modes (other than the Sun and Moon) rely on stars to identify, that is plate solve, which requires a certain number of stars on the screen to identify the current pointing and to determine whether the goto is correct. So if goto is stuck at 0.1 degrees or fails, you can check the following two things:
1 Whether there are stars on the screen?
Yes -> whether the stars are in focus, if not, you need to cancel the goto, click the AF button on the right side of the shooting screen, and then re-goto after the AF is completed.
2 No -> Check if any obstruction or cloud blocking the direction the telescope is pointing.