I also just received and installed the CAA and in the process of doing the checkout in the basement waiting for decent weather. My config includes the AM5 mount, ASIAir Plus, a guide scope and the ASI2400MC Pro camera. Once configured and powered up, the CAA icon in the app remains grayed out while all other components appear as they should. I configured the USB-A connection on the back of the camera for power/data to the CAA through the USB-C port.
When I moved the USB-A connection directly to the ASIAir (needing to unplug the connection to the mount or guide camera or EAF), then the CAA icon will show up in the app as expected and functions as described in the manual.
Thinking I might have an issue with the camera connection, I changed out the ASI2400 with another camera, an ASI6200MC Pro and repeated all of the above actions. Again the CAA would only show up when plugged directly into the ASIAir. Also, both cameras have operated a ZWO Filter Wheel in the past through the USB-A connection. My conclusion is that the camera is not the issue.
Next I thought it might be a power supply (voltage/amperage) issue. I then configured the rig such that the mount, the ASIAir and the camera all had separate 12v/5amp power supplies. I did not have anything plugged into the power outputs of the ASIAir (i.e. no dew heater). Still no change in the results. I am unable to get the CAA icon to show up in the app without plugging it directly into the ASIAir. My conclusion is that power is not the issue.
Whether or not the CAA is live in the app, the manual control (EAF manual controller) will rotate the unit. This tells me that there is power to the CAA when plugged into the back of the camera but apparently no data transfer.
I would like to be up and running with this soon. What am I missing?