Why won’t my device stay connected to Seestar

cbvz

My s50 worked just fine for months and now I can hardly keep it connected for 30 seconds. It either can’t find the device or it’s unable to connect or it does connect and seconds later it disconnects, or sometimes it will stay connected for a few minutes but it unresponsive. Why is it doing this? My tripod is level and my cellular data is off, I’ve tried so many suggestions.

Support@Seestar

Please turn on the WiFi in your phone settings, find the Seestar WiFi connection, and then return to the Seestar App.
Please try switching to 5Ghz or 2.4G, or you can bridge to your home router in station mode, and then directly connect to your home router WiFi to connect to Seestar for control. Here is the link.
Or please check if the VPN on your phone is turned on. If it is turned on, please turn it off and try again.