I was trying to use my new S30 to look at some birds and for some reason I'm no longer able to use the joystick or tracking as both options are greyed out. I can't do anything to manually aim the telescope.
Log in to Seestar App with your email and submit the log according to this tutorial https://h5.seestar.com/course/79221, explain the situation, and remember to check "Add log".