Celestron Dew Heater Controller and ASIAir

BigJRocksIt

I have the Celestron 4X Dew Heater Controller that powers my dew heaters, has multiple 12V outputs, and has multiple USB ports. This device simplifies my wiring and offloads a ton of power requirements from my ASIAir.

My main question is that I see people out there connecting USB hubs to the ASIAir that allows for other devices to be recognized by the ASIAir. Is this supported by ZWO? When I attempt to connect the USB3 cable from the Celestron to the Air, none of the ZWO devices connected to the Celestron hub show up on the Air.

Should this work?

BigJRocksIt

After some research I have found a potential bug with the ASIAir Plus.

It seems that if I attempt to connect my Celestron Dew Controller from its USB3 B connector to the ASIAir USB3 A connector, no connection is established with the connected devices on the dew heater hub,

If you connect the dew heater hub to a USB2 A connector on the ASIAir all devices are recognized correctly.

I've attempted to swap multiple cables and nothing changes the result. This appears to be a bug, and I'd like to understand what is happening. If I'm only able to connect to the USB2 port on the Air, I'll be losing bandwidth for all the devices to communicate.

Jay