I bought a 36x 7-Position filter wheel (# EFW7-36-II) in November 2024. It worked fine everytime I used it , included last week, but last night I connected it and it is simply dead. It is not recognized in NINA, or ASIAir,. Also, when I plug it directly into two different PCs and monitor Device Manager in Windows, I see no port changes/additions/removals when I plug it in or out.
It seems totally dead - maybe it is the USB port, but i wanted to check here incase anyone has any ideas before going through the process to get it repaired. through ZWO USA.
Thx
