Arm home position at power-off error

Tony971

I have just updated to 2.5. I was using Scenery mode for a while. After I finished, I powered-off the S50 from the app, but the arm did not close/return to its home position, and stayed open.

When I restarted the S50, it seemed to think the arm was closed, even thought it was open. Opening the arm made it open even more…pointing directly up.

I powered down again from the app and it closed correctly.

I repeated this again and the same thing happened. Arm stayed open after power down.

I repeated it a third time and it powered down correctly.

So, my conclusion is there is an intermittent issue with the arm returning to its home position after power down.

Best regards
Tony

Support@Seestar

Tony971
Next time when the problem occurs that the device does not shut down when the APP shuts down, please do not shut down the device. Log in to the Seestar APP with your email and submit the log according to this tutorial https://h5.seestar.com/course/79221. We will analyze the situation. I have not reproduced this problem yet.

Support@Seestar

Could you perhaps provide a video link so we can take a look at what's going on?