Please see our responses to each point below:
1. Was the Seestar using internal flats created at the factory before the user flat option became available?
Yes, Seestar had a built-in flat field calibration applied at the factory. This internal flat was automatically used in image calibration before we provided the option for users to create their own flats.
2. Were the same flat frames installed on every Seestar S50, or were they customized per unit?
The same flat-field data was installed on all Seestar S50 units at the time of production. It was not customized individually for each device.
3. If a user performs a factory reset, will the original factory flat be restored?
No, performing a factory reset does not affect the flat-field calibration data. The reset only restores system and application settings.
4. Does the flat algorithm use a fixed exposure/gain, or does it adjust based on the light intensity?
The flat capture process automatically calculates the appropriate exposure and gain values based on the average brightness of the light source. It is not fixed and will adapt for optimal results.
5. Can a flat capture fail for any reason other than the brightness level being too high or too low?
Yes, a flat may also fail if the light source is not uniform.