Hello, the anti-fog slider on my 2600 MC pro keeps turning itself off. Even when I turn it back on, it turns itself off again after a while... Do you know why this is happening? Thank you.
What do you use to control?ASIAir or others?How long do you usually heat it before it turns off automatically? Or does it turn off automatically when it heats up to a certain temperature? Have you noticed this? Additionally, 1.Update to the latest version ASIStudio and native driver 2.Test with different 12V power supplies 3.Ensure stable power supply.
Thank you, that's all good, and this problem can happen two or three times per session, like never before... Last night, for example, it only happened once after six hours of shooting. My last 20 shots went in the bin because of it...
I provided you some methods,Did you have try tested?Additionally, please confirm whether you are using a battery power supply or mains power supply, and when this issue first started. If you have tested all these methods but they didn’t work, you may need to send the device back for repair.
Thank you, I have tried everything, all my drivers are up to date. I am using a 220V/12V 5A power supply and I have also tested it with a 220V/12V 7.5A power supply... The problem started almost as soon as I bought it last April.
Open your camera log. Then, if this situation occurs again the next time you use (the camera), send the log to my email address. We can communicate via email, which will be more convenient. The email address is: Joye.Zheng@zwoastro.com
