Station mode

G

I cannot get my S 50 to connect to my Wi-Fi in station mode. I have tried on a 2.4 and a 5 GHz network. I have tried this at three different locations with 3 Wi-Fi networks. I have tried this on a iPhone and an iPad and a Mac computer. I tried to reset the Telescope many times I’ve also reset the Wi-Fi routers many times. Nothing seems to work. The S 50 has the latest firmware and all of the devices I’m trying to connect to are all running the latest versions of their respective operating systems as well. This has been happening for over a year so it has happened over multiple different firmware versions on the S 50. Please help me to fix this issue as due to my location and circumstance the telescope is pretty much unuseable for me if I cannot connect in station mode.

Support@Seestar

It seems that the issue might be related to your router’s IP subnet.

Seestar does not support connecting to Wi-Fi networks in the 10.0.0.x subnet (for example, 10.0.0.184). If your router is using this subnet, it may prevent the Seestar from connecting.

Could you please check what subnet your home Wi-Fi router is using?
If it is 10.0.0.x, you can try the following steps:
-Log in to your router’s management interface.
-Go to Advanced Settings > Network Parameters > LAN Port Settings (the exact path may vary by router brand).
-Set the LAN port configuration to Manual and change the IP address to a subnet outside of 10.0.0.x.
-Save the settings and restart the router. Then try connecting your Seestar again.
This often resolves Station Mode connection issues.