PMTeam@ZWO That's a ticket opened a long time ago. Hello,
I would like to report a problem that I am experiencing, and that many other users who use cameras equipped with the ASI220MM Mini guide camera are experiencing as well.
I use two different imaging setups from two different locations. One location has an SQM of 19.3, while the other has an SQM of 20.8. The issue concerns the guide camera display in ASIAIR. When changing the gain, the background on the guiding screen always remains almost the same. It is usually either completely gray or completely dark, regardless of the gain value used.
As a result, there is very little contrast between the stars and the background, making it difficult to properly evaluate the guide image. Changing gain, exposure time, binning, and other settings does not solve the problem.
This issue affects users of the ASI220MM Mini, ASI2600 Duo, and ASI2600MC Air. Many users have already opened support tickets regarding this problem.
As you can see from the attached screenshots, the issue is present across multiple ASIAIR versions released over a long period of time. The screenshots include different gain values and different software versions, yet the behavior remains the same.
This problem has been reported for more than a year. On several occasions, users have been told that it would be investigated or fixed in future updates, but the issue is still present today and no solution has been provided.
From what we can see, the guide screen appears to be applying some kind of automatic display stretch or normalization that keeps the background at nearly the same brightness level regardless of the gain setting. This makes it difficult to judge the real image quality and star visibility.
I have tested different gain values, exposure times, binning modes, different sky brightness conditions (SQM 19.3 and SQM 20.8), and different equipment configurations, but the behavior remains unchanged.
Could you please provide an update on the status of this bug and whether a fix is planned?
Thank you for your support.



