Capture Failed

jgpaquin

Hi,

All of sudden my ASI174MM quit capturing images. It was working fine until last night but today when I try to use Fire Capture I get a 'Capture failed' message and eventually the 'Multiple missed frames' window pops up (see attached screen captures).

-The camera shows up in Device Manager without any errors.

-I am using the v3.0.0.1 drivers.

-I have tried the camera on several computers with the same problems on each.

-I have used both USB2.0 and USB3.0

-I have used FireCapture 2.5.11 x64, SharpCap 2.3805, and PHD2 2.6.3.

-I have uninstalled and reinstalled the drivers.

Is there something that I'm missing, or has my camera failed?

Sam@ZWO

what is the USB Limit value?

did you try lowest value?

jgpaquin

I used the lowest value for USB Limit (40) with no success.

I have selected and deselected HighSpeed with no success.

Sam@ZWO

I think it's hardware problem and need repair

you can contact us through email go for the RMA process