ASI071 pro hangs during image download

peregrine

After running smoothly for a week, the last two imaging sessions have been interrupted by hangs during image downloads. This behavior is not software specific and occurs at a random point in an imaging sequence. These sequences are all using the ASCOM driver. Let me know what else might be helpful. My initial assumption is that this will require a driver update.

Sam@ZWO

I think we need to debug where is the problem

It's better to control your PC remotely and we will turn on debug info

so we can check the log when such thing happen

peregrine

That's OK, I just need the info from you how we set it up and coordinate.

FYI, I'm at GMT -7.

peregrine

Alternatively, if you would just tell me how to generate the log

file, I can send you a copy.

peregrine

Here's a SharpCap log. I ran two sequences, then changed the exposure to 8s. At that point, the preview counter stopped incrementing. I tried a sequence capture with no result.

nfo: 12.9832150 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.0.4057.0

Info: 12.9832150 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 74Mb

Info: 12.9882568 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 102Mb

Info: 12.9882568 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 8061Mb

Info: 12.9882568 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 4854Mb

Info: 12.9882568 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows NT 6.2.9200.0

Debug: 12.0363546 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Started

Info: 12.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerLXDeviceEnumerator

Info: 12.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type OldBaslerEnumerator

Info: 12.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerDeviceEnumerator

Info: 12.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type QHYDeviceEnumerator

Info: 12.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type ASIDeviceEnumerator

Info: 12.0493887 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AltairDeviceEnumerator

Info: 12.2760952 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type PointGreyDeviceEnumerator

Info: 12.2931395 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type DS3DeviceEnumerator

Info: 12.2951453 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SPCLXDeviceEnumerator

Info: 12.2951453 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AscomDeviceEnumerator

Info: 12.0281467 Thread Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: CPU : Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz with 4 cores.

Debug: 12.1695218 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Ended

Debug: 12.4051720 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Started

Debug: 12.4081572 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Ended

Debug: 12.5184520 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Started

Debug: 12.5575550 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Timebomb checked

Debug: 12.5645735 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Started

Debug: 12.6765629 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Ended

Debug: 12.6775661 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Started

Debug: 12.6785701 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Ended

Debug: 12.6785701 Thread:#1 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Started

Debug: 12.6825804 Thread:#1 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Ended

Info: 12.7798381 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras

Info: 12.8129259 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: Found ZWO ASI071MC Pro

Info: 12.8129259 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 1 cameras

Info: 12.8129259 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: ZWO ASI071MC Pro (ZWO ASI Cameras)

Debug: 12.9693419 Thread:#1 SharpCap.Cameras.Ximea.XimeaDeviceEnumerator.GetDevices() :: Started

Info: 12.9753564 Thread:#1 SharpCap.Cameras.Ximea.XimeaDeviceEnumerator.GetDevices() :: XiCam.GetNumberDevices return 0

Debug: 12.9753564 Thread:#1 SharpCap.Cameras.Ximea.XimeaDeviceEnumerator.GetDevices() :: Ended

Info: 12.2290629 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Integrated Webcam (DirectShow Cameras via SharpCap Pipeline)

Info: 12.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Orion SSAG Camera (ASCOM Cameras)

Info: 12.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: ASI Camera (1) (ASCOM Cameras)

Info: 12.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: ASI Camera (2) (ASCOM Cameras)

Info: 12.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Camera V2 simulator (ASCOM Cameras)

Debug: 12.2701433 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started

Debug: 12.2701433 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended

Info: 12.2701433 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)

Info: 12.2701433 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)

Debug: 12.3854491 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Docking setup

Debug: 12.3854491 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Startup scripts (if any) run

Debug: 12.3864508 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Menu updated

Debug: 12.4496189 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Splash and tips done

Debug: 12.4546325 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Ended

Info: 12.3206660 Thread:#1 SharpCap.Models.Application+<>c__DisplayClass36_0.<set_SelectedCamera>b__0() :: Changing camera from none to ZWO ASI071MC Pro

Debug: 12.3607722 Thread:#1 SharpCap.MultiCaptureProvider.OpenDevice(DeviceTagData deviceTag) :: Opening device : ZWO ASI071MC Pro

Info: 12.3647814 Thread:#1 SharpCap.Base.CaptureProviderBase`1.OpenDevice(DeviceTagData dtd) :: Started

Debug: 12.3647814 Thread:#1 SharpCap.Base.SimpleCaptureProvider.SetupDevice(DeviceTagData dtd) :: Started

Debug: 12.9693917 Thread:#1 SharpCap.Base.SimpleCaptureProvider.SetupDevice(DeviceTagData dtd) :: Ended

Info: 12.9744056 Thread:#1 SharpCap.Base.CaptureProviderBase`1.CreateCaptureControl() :: Started

Debug: 12.9744056 Thread:#1 SharpCap.Base.SimpleCaptureProvider.GetControls() :: Started

Debug: 12.9854348 Thread:#1 SharpCap.Cameras.ASI.ASICameraProxy.GetControlsImpl(IPreviewControl previewControl) :: Started

Debug: 12.0365687 Thread:#1 SharpCap.Cameras.ASI.ASICameraProxy.GetControlsImpl(IPreviewControl previewControl) :: Ended

Info: 12.0766791 Thread:#1 SharpCap.Base.CaptureProviderBase`1.CreateCaptureControl() :: Ended

Info: 12.0766791 Thread:#1 SharpCap.Base.CaptureProviderBase`1.OpenDevice(DeviceTagData dtd) :: Ended

Debug: 12.0776786 Thread:#1 SharpCap.Models.Camera.ApplyDefaultProfile() :: Started

Debug: 12.0776786 Thread:#1 SharpCap.Models.Camera.ApplyDefaultProfile() :: Ended (No default defined for this camera)

Info: 12.0786803 Thread:#1 SharpCap.MultiCaptureProvider.StartPreview() :: Starting preview on ZWO ASI071MC Pro

Info: 12.0806860 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Started

Info: 12.0937228 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Starting Preview on ZWO ASI071MC Pro, 4944x3284, Bayer_RGGB

Debug: 12.0977353 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Started

Debug: 12.1097771 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Started

Debug: 12.1142832 Thread Thread#19 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Started

Debug: 12.3483993 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Ended

Debug: 12.3494018 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Ended

Debug: 12.3494018 Thread Grab Thread#21 SharpCap.Cameras.ASI.ASICameraProxy.MyGrabThreadProc() :: Started

Info: 12.3534124 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartPreview

Debug: 12.3724652 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper..ctor(String deviceName, String progId) :: Started

Info: 12.3724652 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper..ctor(String deviceName, String progId) :: Creating ASCOM Telescope mount of type ASCOM.Celestron.Telescope ('Celestron Telescope Driver')

Info: 12.6562177 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper.CreateITelescope(Object oMount) :: ASCOM mount supports ITelescopeV3, using that interface

Debug: 12.6562177 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper..ctor(String deviceName, String progId) :: Ended

Error: 12.1909012 Thread:#1 SharpCap.Base.Utilities.Logger.Error(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Exception from An error occurred while trying to connect to your Celestron Telescope Driver Mount. : Connect failed, no port defined and no Celestron scope detected

Stack Trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32 aWrapperTypes, MessageData& msgData)

at ASCOM.DeviceInterface.ITelescopeV3.set_Connected(Boolean Value)

at SharpCap.MountProxy.ASCOM.TelescopeV3Proxy.set_Connected(Boolean value) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\TelescopeV3Proxy.cs 191

at SharpCap.MountProxy.ASCOM.MountWrapper.TryConnect() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 63

at SharpCap.MountProxy.ASCOM.MountWrapper.get_Tracking() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 285

at SharpCap.Models.Mount.set_Connected(Boolean value)

at SharpCap.Models.Application.MergeInDeviceIndependentControls(CaptureControl controls)

Info: 12.0220454 Thread:#1 SharpCap.Models.Transforms.set_SelectedTransform(Transform value) :: Selecting transform None

Debug: 12.0421252 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Info: 12.0431016 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Ended

Info: 12.2226414 Thread:#1 SharpCap.Base.PropertyControls.BasePropertyControl`2.BeforeValueChange() :: Stopping preview to change Colour Space

Info: 12.2236503 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopPreview() :: Started

Debug: 12.2246452 Thread:#1 SharpCap.Base.BaseImageProvider.Stop() :: Started

Debug: 12.3299280 Thread Grab Thread#21 SharpCap.Cameras.ASI.ASICameraProxy.MyGrabThreadProc() :: Ended

Debug: 12.4482381 Thread:#1 SharpCap.Base.CameraProxyBase.StopPreview() :: Started

Debug: 12.4482381 Thread Thread#19 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Ended

Debug: 12.4482381 Thread:#1 SharpCap.Base.CameraProxyBase.StopPreview() :: Ended

Debug: 12.5595630 Thread:#1 SharpCap.Base.BaseImageProvider.Stop() :: Ended

Info: 12.5616295 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopPreview

Debug: 12.6778501 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Info: 12.7069276 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopPreview() :: Ended

Info: 12.7079327 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Started

Info: 12.7089631 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Starting Preview on ZWO ASI071MC Pro, 4944x3284, Bayer_RGGB

Debug: 12.7089631 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Started

Debug: 12.7089631 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Started

Debug: 12.7099365 Thread Thread#24 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Started

Debug: 12.9064577 Thread Grab Thread#25 SharpCap.Cameras.ASI.ASICameraProxy.MyGrabThreadProc() :: Started

Debug: 12.9064577 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Ended

Debug: 12.9074650 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Ended

Info: 12.9094972 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartPreview

Debug: 12.9877052 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Info: 12.9877052 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Ended

Error: 12.5594022 Thread:#1 SharpCap.Base.Utilities.Logger.Error(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Exception from Couldn't get slew rates via IEnumerable : Connect failed, no port defined and no Celestron scope detected

Stack Trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32 aWrapperTypes, MessageData& msgData)

at ASCOM.DeviceInterface.ITelescopeV3.set_Connected(Boolean Value)

at SharpCap.MountProxy.ASCOM.TelescopeV3Proxy.set_Connected(Boolean value) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\TelescopeV3Proxy.cs 191

at SharpCap.MountProxy.ASCOM.MountWrapper.TryConnect() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 63

at SharpCap.MountProxy.ASCOM.MountWrapper.GetSlewRates(Int32 axis) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 210

Error: 12.9185504 Thread:#1 SharpCap.Base.Utilities.Logger.Error(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Exception from Attempting to activate mount Celestron Telescope Driver : Connect failed, no port defined and no Celestron scope detected

Stack Trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32 aWrapperTypes, MessageData& msgData)

at ASCOM.DeviceInterface.ITelescopeV3.set_Connected(Boolean Value)

at SharpCap.MountProxy.ASCOM.TelescopeV3Proxy.set_Connected(Boolean value) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\TelescopeV3Proxy.cs 191

at SharpCap.MountProxy.ASCOM.MountWrapper.TryConnect() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 63

at SharpCap.MountProxy.ASCOM.MountWrapper.GetSlewRates(Int32 axis) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 221

at SharpCap.MountProxy.ASCOM.MountWrapper.GetSlewRates() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs 182

at SharpCap.ViewModels.MountViewModel.CreateRates()

at SharpCap.ViewModels.MountViewModel..ctor(Mount model)

Warning: 12.9382757 Thread:#1 SharpCap.Models.Application.ShowMessageBox(String message, String caption, MessageBoxButtons buttons, MessageBoxIcon icon, MessageBoxDefaultButton defButton) :: MessageBox: Error connecting to ASCOM Mount :

Connect failed, no port defined and no Celestron scope detected

Warning: 12.9392789 Thread:#1 SharpCap.Models.Application.ShowMessageBox(String message, String caption, MessageBoxButtons buttons, MessageBoxIcon icon, MessageBoxDefaultButton defButton) :: MessageBox: User Chose

Info: 12.6093875 Thread:#1 SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e) :: Started

Info: 12.6093875 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started

Info: 12.6143983 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started

Debug: 12.6204140 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)

at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)

at SharpCap.Models.Camera.PrepareToCapture()

at SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e)

Info: 12.6214176 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started

Info: 12.6214176 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended

Info: 12.6214176 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)

Info: 12.6224204 Thread:#1 SharpCap.UI.SharpCapForm.ShowCaptureLengthDialog() :: Started

Info: 12.8597475 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e) :: About to run the capture : LimitType = FrameLimited, LimitValue = 3, SequenceCount = 1, SequenceInterval = 0

Debug: 12.8687694 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.RunCapture()

at SharpCap.Models.Camera.RunCaptureImpl()

at SharpCap.Models.Camera.RunCapture()

at SharpCap.UI.SharpCapForm.<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e)

Info: 12.8697723 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started

Debug: 12.8707744 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started

Debug: 12.8707744 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended

Info: 12.8707744 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture

Debug: 12.8717784 Thread Write Thread#22 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Started

Debug: 12.9490160 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Info: 12.9490160 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended

Debug: 12.2457765 Thread Write Thread#22 SharpCap.Base.FileWriters.FileNameProvider.GetFilename(Boolean createDir) :: Generated capture filename 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_38_40\Capture_0001.fits' and created folder 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_38_40'

Debug: 12.5164935 Thread:#1 SharpCap.Models.Camera.StopDueToLimitReached(String stopReason) :: Stopping capture because capture frame limit reached.

Debug: 12.5987132 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Stopping capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.StopCapture()

at SharpCap.Models.Camera.StopCaptureImpl()

at SharpCap.Models.Camera.StopDueToLimitReached(String stopReason)

at SharpCap.Models.Camera.SharpCap.Models.ICamera.GetProgressInfo()

at SharpCap.UI.SharpCapForm.OnTimer()

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments)

at System.Delegate.DynamicInvokeImpl(Object args)

Info: 12.6007197 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Started

Debug: 12.6017195 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Started

Debug: 12.7992443 Thread Write Thread#22 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Ended (WriteFrames is false)

Debug: 12.7992443 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Ended

Info: 12.8002483 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopCapture

Debug: 12.8002483 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Started

Debug: 12.8012511 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Ended

Debug: 12.8012511 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Started

Debug: 12.8634153 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Ended

Debug: 12.8644185 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Debug: 12.8654214 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: StopCapture event sent

Info: 12.8654214 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Ended

Info: 12.3661407 Thread:#1 SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e) :: Started

Info: 12.3661407 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started

Info: 12.3741613 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started

Debug: 12.3741613 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)

at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)

at SharpCap.Models.Camera.PrepareToCapture()

at SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e)

Info: 12.3741613 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started

Info: 12.3741613 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended

Info: 12.3741613 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)

Info: 12.3741613 Thread:#1 SharpCap.UI.SharpCapForm.ShowCaptureLengthDialog() :: Started

Info: 12.6646193 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e) :: About to run the capture : LimitType = FrameLimited, LimitValue = 5, SequenceCount = 1, SequenceInterval = 0

Debug: 12.6646193 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.RunCapture()

at SharpCap.Models.Camera.RunCaptureImpl()

at SharpCap.Models.Camera.RunCapture()

at SharpCap.UI.SharpCapForm.<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e)

Info: 12.6646193 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started

Debug: 12.6646193 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started

Debug: 12.6656217 Thread Write Thread#21 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Started

Debug: 12.6656217 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended

Info: 12.6656217 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture

Debug: 12.7398228 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Info: 12.7408295 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended

Debug: 12.9283283 Thread Write Thread#21 SharpCap.Base.FileWriters.FileNameProvider.GetFilename(Boolean createDir) :: Generated capture filename 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_39_08\Capture_0001.fits' and created folder 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_39_08'

Debug: 12.8297188 Thread:#1 SharpCap.Models.Camera.StopDueToLimitReached(String stopReason) :: Stopping capture because capture frame limit reached.

Debug: 12.9249723 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Stopping capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.StopCapture()

at SharpCap.Models.Camera.StopCaptureImpl()

at SharpCap.Models.Camera.StopDueToLimitReached(String stopReason)

at SharpCap.Models.Camera.SharpCap.Models.ICamera.GetProgressInfo()

at SharpCap.UI.SharpCapForm.OnTimer()

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments)

at System.Delegate.DynamicInvokeImpl(Object args)

Info: 12.9249723 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Started

Debug: 12.9249723 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Started

Debug: 12.9951594 Thread Write Thread#21 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Ended (WriteFrames is false)

Debug: 12.9951594 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Ended

Info: 12.9951594 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopCapture

Debug: 12.9951594 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Started

Debug: 12.9961607 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Ended

Debug: 12.9961607 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Started

Debug: 12.1204917 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Ended

Debug: 12.1224967 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Debug: 12.1224967 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: StopCapture event sent

Info: 12.1224967 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Ended

Info: 12.0972248 Thread:#1 SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e) :: Started

Info: 12.0972248 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started

Info: 12.1041980 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started

Debug: 12.1052428 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)

at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)

at SharpCap.Models.Camera.PrepareToCapture()

at SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e)

Info: 12.1052428 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started

Info: 12.1062441 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended

Info: 12.1062441 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)

Info: 12.1062441 Thread:#1 SharpCap.UI.SharpCapForm.ShowCaptureLengthDialog() :: Started

Info: 12.8902085 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e) :: About to run the capture : LimitType = FrameLimited, LimitValue = 3, SequenceCount = 1, SequenceInterval = 0

Debug: 12.8911830 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.RunCapture()

at SharpCap.Models.Camera.RunCaptureImpl()

at SharpCap.Models.Camera.RunCapture()

at SharpCap.UI.SharpCapForm.<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e)

Info: 12.8911830 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started

Debug: 12.8911830 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started

Debug: 12.8922210 Thread Write Thread#14 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Started

Debug: 12.8922210 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended

Info: 12.8922210 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture

Debug: 12.9653773 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Info: 12.9653773 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended

Debug: 12.7436319 Thread:#1 SharpCap.UI.SharpCapForm.CommandToolStripItem_Click(Object sender, EventArgs e) :: Button Pressed S&top Capture

Debug: 12.8378410 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Stopping capture on MultiCaptureProvider

at SharpCap.MultiCaptureProvider.StopCapture()

at SharpCap.Models.Camera.StopCaptureImpl()

at SharpCap.Models.Camera.StopCapture()

at SharpCap.ViewModels.SharpCapViewModel.<.ctor>b__4_3()

at SharpCap.UI.SharpCapForm.CommandToolStripItem_Click(Object sender, EventArgs e)

Info: 12.8378410 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Started

Debug: 12.8378410 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Started

Debug: 12.8388669 Thread Write Thread#14 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Ended (WriteFrames is false)

Debug: 12.8538833 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Ended

Info: 12.8538833 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopCapture

Debug: 12.8538833 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Started

Debug: 12.8538833 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Ended

Debug: 12.8538833 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Started

Debug: 12.9451276 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Ended

Debug: 12.9461343 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.

Debug: 12.9461343 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: StopCapture event sent

Info: 12.9461343 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Ended

peregrine

Just playing with this some more, I am running v3.1 SharpCap. I can start it with the native driver doing 1s exposures, and preview will work. I can change exposure by 0.1s increments and it continues to preview until I get to 2.0s. At that point, preview stops and all subsequent frames are dropped, no matter how I change any parameters. Since the short exposures are downloading, I know the camera is working, it's a software problem during acquisition.

I am running on Windows 10. I have also tested with MDL, Firecapture, Astroart, Prism, and none of them will operate correctly. I have used different cables, both through a hub and direct connected.

Please tell me what else to try, or what more information I can provide.

chad

I will help you with this issue.

thanks

chad

peregrine

That would be great. Just tell me what you want to do first.

peregrine

OK, Chad looked at it and said the problem is in the camera. He did a really

thorough job. Thank you Chad.

So, the camera I bought last July, the camera that's been replaced twice,

has to go back to China for repair. I'm hoping to get it back by February,

but who knows. Another backup camera is sounding like a good idea.

evan

Sam:

I am having a similar problem with my Asi071 running on in windows 10. After about 4 minutes of shots the usb signals a disconnect and the download hangs or i get a black empty image. This happens in all software i am using, sharpcap, sequence generator pro using the asi1 or new zwo selection, and in ZWO’s program. I am now attempting to use the camera on a mac.. thinking it could be a problem with my computer. My asi071 cool pro color is an upgrade from an asi 071 cool color.

Example, i set it up for 10 1 minute images and at the download of the 5th it disconnects the usb chimes a disconnect and it hangs.

evan

Sam:

Example, i set it up for 10 1 minute images and at the download of the 5th it diconnects the usb chimes a diconnect and it hangs.

carsten

Hi,

Evan posted on his thread dealing with the same problem, that it was the power supply "The problem has apparently been fixed. The power supply was not providing the necessary amperage. I switched it out and so far, i am no longer having problems.."

I'm only writing this, because he did only post his finding in his original thread.

Sam@ZWO

Carsten wrote:
Hi,

Evan posted on his thread dealing with the same problem, that it was the power supply "The problem has apparently been fixed. The power supply was not providing the necessary amperage. I switched it out and so far, i am no longer having problems.."

I'm only writing this, because he did only post his finding in his original thread.

thank you