ASI 1600MMC, fan broken.

marcelofig

Last night I discovered that one of the fan blades on my ASI 1600MMC is broken.

My question is, can this fan be replaced by the user? I ask because:

1) The camera is bought in USA (AgenaAastro), but I don't live there, I live in Chile. So sending it to the seller for them to forward it to you is quite complicated.

2) It's summer here and I don't want to run out of camera, and the fan is still running in spite of the missing blade.

Thanks,

marcelofig

Marcelofig wrote:
Last night I discovered that one of the fan blades on my ASI 1600MMC is broken.

My question is, can this fan be replaced by the user? I ask because:

1) The camera is bought in USA (AgenaAastro), but I don't live there, I live in Chile. So sending it to the seller for them to forward it to you is quite complicated.

2) It's summer here and I don't want to run out of camera, and the fan is still running in spite of the missing blade.

Thanks,

Update.

Now the camera has a smooth, but constant vibration (I guess, due to the missing blade). It also becomes quite hot to the touch.

Sam@ZWO

Marcelofig wrote:
Marcelofig wrote:Last night I discovered that one of the fan blades on my ASI 1600MMC is broken.

My question is, can this fan be replaced by the user? I ask because:

1) The camera is bought in USA (AgenaAastro), but I don't live there, I live in Chile. So sending it to the seller for them to forward it to you is quite complicated.

2) It's summer here and I don't want to run out of camera, and the fan is still running in spite of the missing blade.

Thanks,

Update.

Now the camera has a smooth, but constant vibration (I guess, due to the missing blade). It also becomes quite hot to the touch.

yes, you can exchange the fan by yourself

this is very easy

we can send fan to dealer and dealer send the fan to you

just contact us through email

marcelofig

Thank you for your prompt response. To which email should I contact you?

moonprince

Marcelofig wrote:
Thank you for your prompt response. To which email should I contact you?

info@zwoptical.com

Thanks.

marcelofig

MoonPrince wrote:
Marcelofig wrote:Thank you for your prompt response. To which email should I contact you?

info@zwoptical.com

Thanks.

Thank you, email sent.