ASI290MC Firecapture Horizontal Lines

m44dsw

Hi,

I now have Firecapture v2.6, MacOS v10.13.3, ASI290MC connected via USB3 to my MacBook Pro. When recording video I am seeing horizontal lines appear in many of the frames, so much so that I have to throw away 95% of the frames. I have attached 2 examples. Any ideas why this is happening?

Many Thanks

Dave

Support@ZWO

Hello

Looks like the camera not works normal. Could you send us a email to support(at)zwoptical.com

We can discuss remote by Teamviewer to check the issue in email.

Sam@ZWO

you can try adjust "USB Traffic" lower

this help transfer more stable