Hallo,
I have read Ben's post that ASI 071 PRO has a dew-problem, too.
And I experienced that yesterday in my first session with cooling down to minus 10 degree. Dew control was "on".
Maybe you can deliver a desiccant tube, like other camera manufacutes do.
You delivered one for the "old" ASI 071 cool but you discontinued delivery for the new "Pro" model.
But I guess that tube is neccesary for the Pro-model, too !
In my opinion it can't be a good solution that the customer has to open the cmos chamber. Dust is then inavoidable.
A normal customer normally doesn't have a kind of clean room to perform that task properly.
If such a tube can be bought from my dealer I will do so...
I will try my old tube from my QHY10-camera... Mayby it will fit in...
Greetings,
Andreas