Problem with cooling fan

astar

Hello

I have a camera problem. Just today, I did not run a cooling fan at all. I tried to uninstall the drivers and then install the latest version, restart the PC, but the fan did not move. You've been to it a few times, but then the fan has rang. So what's wrong with?

chad

HI，

Even you enable the cool when capture, it still do not run?

Thanks

Chad

astar

Yes, the cooling is running, at least by the percentage of power and the actual temperature of the chip. It also occurred to me (on a desk test) that after a long time the camera body was hot (about 40 ° C), the power slowly increased to 80% and the fan stood. (cooling from 23 to -10 ° C). In cases where the fan was not running, I thought it was the end of the cooling-heating cycle, which worked, now no longer.

Milan

Support@ZWO

So the cooler is working, but the fan still not run?

Does is stucked by something?

astar

Not if I blow on the fan, it will spin.

I test the external fan and at a temperature difference of 30 ° C, the power is about 28% similar to the functional fan.

astar

So what should I do to get the fan back on? Does not the APT accidentally save anything about cooling?

Advertise at a vendor?

Support@ZWO

astar wrote:
So what should I do to get the fan back on? Does not the APT accidentally save anything about cooling?

Advertise at a vendor?

Did you try cooling in Sharpcap? Fan is not run, but cooler is working. Looks like the fan is not get power.

If it is a hardware issue, we have a manual to replugin the power adapter of fan.

astar

It feels like a cold connection to blowing the fan. From the beginning (after the purchase) ran, then yes no and finally no. I use APT.

The fan is not even in SharpcCap. Is this straightforward, without ASCOM?

I measured the input power and at 12V 28% - 0.65A. (External fan) Also tested on battery.

Even with a small blow, the fan moves (not insulated)

I apologize not to greet each post, I take it as a dialogue.

I can not speak English, so just a PC translation.

chad

astar wrote:
It feels like a cold connection to blowing the fan. From the beginning (after the purchase) ran, then yes no and finally no. I use APT.

The fan is not even in SharpcCap. Is this straightforward, without ASCOM?

I measured the input power and at 12V 28% - 0.65A. (External fan) Also tested on battery.

Even with a small blow, the fan moves (not insulated)

I apologize not to greet each post, I take it as a dialogue.

I can not speak English, so just a PC translation.

HI,

Do not worry, we do not speak English too~

For your fan, I think it is not a big problem. Only the connection of the fan is loose. You can open the back panel, and replug the fan again. Then it should works.

This connection will loosen during transportation, we have noticed this problem, but a stronger connection means a larger volume, and the camera has a small internal space. So we are still looking for a new way. Sorry for this issue.

Please follow these 3 steps:

Step1: Open the back panel with a screwdriver.

Step2: The socket in the red circle is used for fan. It has 2 pins. Please squeeze the pin slightly to make them close to each other. Then plug it back to the socket.

Step3: Install the back panel back.

Attention:

When you install the back panel back, you should pay attention these:

1, The back panel washer is oriented, smooth side of the washer up.

2, When the installation is completed, the camera case should be aligned.

Thanks

Chad

bent

I was having the same problem.......until I realized my surge protector accidentally got switched off : : : :

Support@ZWO

Sorry, we encountered an error while displaying this content. If you're a user, please try again later. If you're an administrator, take a look in your Flarum log files for more information.

astar

Glory, glory. It was in that connector. Free in the fan socket. I'm sealed and running

Chad, thank you very much for your advice.

Milan

bent

Sorry, we encountered an error while displaying this content. If you're a user, please try again later. If you're an administrator, take a look in your Flarum log files for more information.

Support@ZWO

That's great~!!

lowernslower42

Mine gave warnings when reaching -8 last night.

After securing the power connector of the fan inside it happily goes to my standard -20 again. Thanks for the advice in this thread.

Support@ZWO

You are welcome.