Blue screen Win10 (ASCOM, ASI1600MM, ASI120, PHD, APT)

mariuszklos

Hello,

I am starting with my ASI cameras. I have this setup:

- ASI1600 MM + EFW

- ASI120MM

- ASCOM platform (newest)

- EQMOD for EQ6 mount

all drivers are newest. My Laptop has USB 2.0 only. I use APT + PHD 2 + Cartes du ciel

cameras are installed correctly, ASICAP works correctly with both cameras.

What I experienced is frequent bluescreen BUGCODE_USB_DRIVER USBPORT.SYS. I manager to take 10+ exposures from ASI but suddenly the reading process from camera in APT was busy then suddenly it crashed with blue screen. Any help?

chad

Hi,

Sorry for this issue.

There are so many things to doubt～

1, Power supply. Usually, USB2.0 only support 500mA current. Maybe it is not enough.

2, USB bandwidth. Even though you use a long exposure, But it's also possible that at some point, there's not enough bandwidth.

3, Lack of memory. I do not know your memory size, if they are not enough at some point, this also will happen.

4, Software bug. Both APT and OS have the the possibility. USB host driver on your PC also have the possibility.

From experience, I tend to think of it as a software bug, USB host driver is the most suspect.

You can try to update your USB Host driver first. If you do not know, you can ask the PC manufacturers for help.

For power, you can use a hub with an external power source.

After these, test it again.

Thanks

Chad