Zwo asi 071 Pro

cpandromeda

Hello, since a month ago I have many problems with my camera 071 Pro and the last problem is that it no longer loads images in any program of the tried-and-tested

three days ago all the images came out green And now no images appear in the live view or when it is triggered

Help pelase

Many thanks

chad

Hi，

Is it cool when problem happens?

Did you try another USB cable?

Thanks

Chad

cpandromeda

I was not cooling because I was doing tests

and I already had days with problems

The cable is new and original

bought from you a week or so ago

The other camera( así 120 mm) it works with the programs but the 071 no

a couple of days before this problem also The images a couple of days before this problem also

they went green And and the next day I no longer loaded images

Many thaks

cpandromeda

cpandromeda

image of the day before you stopped uploading images

chad

Hi Sir,

Sorry for the problem.

Looks like the camera need to send back to repair.

If you bought it from our agent, you can send it to them, they will send it back. If not, you can ask our support/info for help.

Thanks

Chad

cpandromeda

Many thanks

Support@ZWO

you are welcome!