Hi,
For the serial, good idea, but there are other problems, like we did not write the production data into our camera. sometimes, we will produce many same cameras at one day. So we did not support it for the old camera.
For the SN, Can you test your camera with our Demo? in our SDK, if it does not have SN, we will return an GENERAL_ERROR. For our SN, it is an 8-bit ASCII. Usually, we use its hex as the string number. So when you get it, you should show it in HEX.
Thanks
Chad