No ASIAIR detected

geochron

Last night I did an auto run and set the ASIAIr to turn off afterwards - which it did, seemingly without any problem. Today I can no longer connect to the device. It seems to boot up fine but the green light goes out after the beep (is this normal?). The wifi light is on continually and my iPad shows that it is connected to the ASIAir network but the app insists that there is 'NO ASIAIR Detected'. Tried rebooting both AIR and iPad many times. Also tried my backup TF card (prepared in accordance with ZWO instructions) but the AIR will not boot at all with this! So, rather sadly, I have gone from an amazing system to no system tab all in a very short period! Not sure what I can do now. As the wifi appears to be working is the problem likely to be with the card? If my backup card doesn't boot, what can I do now?
Any advice gratefully received, thanks,

w7ay

geochron It seems to boot up fine but the green light goes out after the beep (is this normal?).

That should be normal, the Green LED is the disk activity light.

When it announced "No ASIAIR Detected," did you try pressing the green Scan button n the ASIAIR App?

If you are using the ASIAIR Pro, there is also a WiFi reset button behind a small hole on the ASIAIR enclosure just above the WiFi indicator; it should set it to factory default. Albeit, I have never tried it myself. This is what the manual says:

If there's anything wrong with the WiFi indicator, press the RESET button and release it after the light flashes. The WiFi hotspot, password and the date of the station mode will be reset after 5 seconds.

Chen

geochron

I have tried resetting the wifi but I think it is OK - the wifi indicator is a constant red colour and the iPad is able to join the ASIAIr network. However the app itself shows no network and no ASIAIr detected.

geochron

just to close the loop on this I found the answer in another post on the forum. It seems that, even when an iPad is connected to the ASIAIR wifi and everything looks OK there is still an on/off toggle that needs to be enabled under Settings - Privacy - Network to enable the iPad to communicate with the ASIAIR. I don't know exactly how this came to be turned off in my case but it seems to happen when the AIR shut itself down after an auto run. Will keep an eye on this in the future.:

Byrdsfan1948

Yep of course that button would have needed to have been toggled on or you never would have gotten connected in the first place. I often have the problem with my connection being lost. Sometimes I need to toggle that button on and off again to re establish a connection. Same thing with the slide button in the telescope mount file. For some reason when this happens I sometimes find that the tracking slide button is turned off. I guess some bugs somewhere, but as long as you know about them no big deal.

Sasumba

I too am having problems with the Asiair Pro, I took it out last night and everything was fine, then today I went to turn it on, the lights came on as normal, but there was no beep, then when I tried to connect to its network, using my phone and Ipad, it just could not find it, I have tried resetting it twice without any luck, I have also tried the WiFi, yet again without any luck, I just do not understand why it as stopped working.
I would very much appreciate it if anyone at all can help me solve this problem.

w7ay

Sasumba I took it out last night and everything was fine, then today I went to turn it on, the lights came on as normal, but there was no beep.

When "lights came on as normal" did you also see the green "CARD" light on the ASIAIR enclosure flash rapidly for a few seconds when you first powered the ASIAIR hardware up? If it blinked only once, your ASIAIR did not boot itself. Power up the ASIAIR, and insert a paperclip (or the LiquidMetal tool that comes with your iPhone for extracting SIM cards) into that small hole that is labeled RESET (near the power switch).

If you manage to get the green CARD light to flash many times before settling down, and yet still not see it as a WiFi hotspot, try resetting the WiFi configuration by using the paperclip in the WiFi switch.

If you cannot get the green CARD light to flash more than one short blink, your ASIAIR failed to boot from the microSD card.

I just do not understand why it as stopped working.

How did you turn the ASIAIR hardware off the night before? You must first execute a Shutdown (in ASIAIR Settings window, and wait until the ASIAIR app has quit itself, before removing power from the processor.

If you did not execute a soft shutdown like above, there is a good chance that you have overwritten some garbage to your microSD card.

The process to create a new microSD card has been nauseatingly repeated so many times on this forum that you should be able to easily find a few threads here (including instructions at the ZWO web site) on how to do it. If you are friendly with your dealer, they may be able to burn a new card for you (but you will still need to follow procedures on how to get that card licensed to your ASIAIR processor).

Chen

Violetblue

I’m renewing this thread.
I bought the Plus about August. Never used it in anger but connected to make sure it worked. All was good. I shut it down thru the app. So tonight I connect, same iPad , no issues. It recognized everything. So I setup outside to really do a first field test and I’m having issues. First, I “FORGOT” my home Wi-Fi and printer so as not to interfere. It connect just fine but it started to break lock. I was using 2.4g and I was 3 meters at most away from ASIAIR. I repeated the HOME position many times to insure we were all on the same position so to speak. Finally as I was PA’n and it rotated more than 60 degrees. I stopped the CGEM26 with app. Now hear the issue. The ASIAIR had disconnect again. This time I was an able to reconnect.

Fact’s,
Unable to see ASIAIR in Wi-Fi of IPad or IPhone.
Unable to detect using APP.
I waited more than 1 hour to see if IPad/ iPhone would “see” ASIAIR again, NO detection.
I restarted IPAD/IPhone.
I reset Wi-Fi on ASIAIR , NO resolution.
After more than 1 hour of no detection, I turned off ASIAIR via the I/O switch.
Restarted and still not detection
WiFi light on ASIAIR NOT illuminated indicating “abnormal” connection according to LED lights in ASIAIR app.

So, what am I missing? What can I do to get the connection re-established?

TIA,
RV

Violetblue

And I updated to the last firmware available thru the ASIAIR APP

peterr1945

Had the AISAIR Pro running the other day without problems. Turned it on today the CARD light flahes Green off and on, but after the WiFi beeps, the Card light goes off. On the screen it says "Service Unconnected". I have tried closing everything down, AAI Pro, iPad and restarting. Tried the WiFi rest button. No change.
Any thoughts?
Thanks

w7ay

peterr1945 Any thoughts?

How have you configured the ASIAIR (box) earlier? Did you configure it to use 1) WiFi Hotspot, 2) WiFi Station Mode, or 3) Ethernet?

In the factory default mode, ASIAIR talks only through its HotSpot (unless you are Ethernet connected). In this mode, your tablet must first be connected to the SSID of the ASIAIR Hotspot. If the tablet cannot find the ASIAIR Hotspot, something is wrong with the ASIAIR, and you might start by resetting the WiFi on the ASIAIR.

If you had earlier changed the ASIAIR to connect in WiFi Station Mode to your home router, then your tablet must first be connected to the home router's SSID.

The best way to connect to the ASIAIR is through the Ethernet RJ-45 LAN connector. Connect the ASIAIR to your router directly. It will not even need the router's password. A piece of Cat6 cable, and your tablet should find ASIAIR through your router's WiFi.

Another way is to connect the ASIAIR through Ethernet to your tablet, but you will need an Ethernet dongle. Again, no password or anything.

In all cases, make sure that you have given the ASIAIR app in your tablet Network permissions. Even if the tablet can connect to ASIAIR box, the ASIAIR app will still not be able to communicate, unless it the app is given Network permissions.

Chen

peterr1945

connects with my iPhone, but not with the iPad!!

peterr1945

I went back to the setting on the iPad. The use local network switch was off. now it connects.
I guess I get a dope slap for this one.

jgoldsmith

hoping someone can help. Have the asi air mini. was guiding me to a great object and just about to start a shoot when the asiair hot spot dropped. suddenly i couldn't find on any of my ipad or cell phone. I'll try the reset, since rebooting didn't help..very sad it was such a clear night. does this sound familiar with the other dilemna's listed above?