ASIAIR not saving guiding logs

Seaquel47

After running Autorun sequences the Autorun log and the guiding log are not being saved reliably. Sometimes they are but often are not. I use a usb memory stick to save files.

When are these files written to memory? I have had times when the Autorun completes but no files are saved and I have hit the Autorun reset after a run and still no files saved.

Thanks!

w7ay

Seaquel47 Autorun log and the guiding log are not being saved reliably.

Did you try either (1) a soft shutdown, or (2) temporarilly switching to some other storage (like the SD card), to force the ASIAIR to close all the files on the Udisk?

Chen

Seaquel47

w7ay

No to both. How do you do a soft shutdown?

I did do a reset in the Autorun set up screen to see if that would force a save. We have cloudy skies now but I will try changing storage mode next time.

w7ay

Seaquel47 How do you do a soft shutdown?

Have you been turning off power to the ASIAIR without doing a soft shutdown? You should never do that to any computers that have external storage.

At the top of the ASIAIR app window, there is an icon that looks (misleadingly) like a WiFi icon.

Tap on that icon and the right pane of the window should show ASIAIR Settings. If there are many items there, you may need to scroll all the way to the bottom of that right hand pane.

There is a Shutdown button near the bottom of said pane. After tapping on that button, ASIAIR will ask you to confirm the soft shutdown. Give it a few seconds to complete the shutdown before removing power. There is a also a confirmation (double) beep from the ASIAIR device (if you had turned sound on) to tell you that all the files have been closed.

Chen

Seaquel47

w7ay

Wow, I did not know this! Thank you for the information, I will do that the next time. I suspect this will solve the problem.

Thanks again,
Don

Seaquel47

OK, I have done more testing. Using a USB memory stick for storage I did an Autorun sequence and after it completed I did a soft shutdown of the ASIAir Pro. The image files were saved but the guiding file was not.

For a second test, I did the same Autorun sequence but I disabled the USB memory stick and designated the micro sd card for storage. After the sequence finished I did a soft shutdown and both the image files and the guiding file were saved properly on the micro sd card.

I think there is a problem with the 2.0 software version.

Don

w7ay

Seaquel47 I did a soft shutdown and both the image files and the guiding file were saved properly on the micro sd card.

The two storage types should behave the same way. The process that writes the log files should not care which physical storage it is writing to (something higher up selects). Are you sure that you don't even see the AutoRun logs? (Both AutoRun log files and PHD2 log files are in the same log folder.)

The AutoRun images are in a folder called AutoRun. The log files should be in a folder at the same level called log. Do you at least see a log folder, but it is empty? The hierarchy of folders should look like this:

Just to make sure that the log folder is not mistakenly locked, see if you can delete and expunge that log folder. If you mount the USB stick on a Mac, dragging the log folder to the trash will delete it.

Then remember to do an "Empty Trash" to expunge it, or your log folder will still be in the trash the next time you mount it (with new log files in them!).

Another way is to reformat the USB memory stick and let ASIAIR start with a freshly reformatted drive.

Now try an AutoRun sequence again to see if ASIAIR will create a new log folder (which it should have permission to write to).

I have never seen a case where at least the AutoRun logs were not created. My most recent PHD2 log was from Nov 19, 2022 (third generation ASIAIR). ASIAIR 2.0 public release was, as far as I can tell, Oct 28, 2022, so the log I have (in a Samsing T5 SSD) is from an ASIAIR 2.0 run.

Chen